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Common problems

  • “MySQL server has gone away”
    • If you are getting this error message and you're using PHP 5.3 try disabling persistent connections by editing Feng Office's config file (config/config.php) and changing the value of DB_PERSIST to false.


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dan, 2010-12-14 17:27

Suddenly getting 500: Internal Server Error when ever i go to overview pages…thoughts?

Francisco Ponce de León, 2010-12-22 15:10

May be it is an .htaccess issue? Have you tried that? I would suggest you to seek for answer in forums anyway. Greetings!

Nic, 2011-03-29 08:29

Hi! I have the “Missing lang.js” problem… :-(

It is the same prob using en_us or de_de … any idea?


Kandi, 2011-06-08 03:16

I am also having an issue with Missing lang.js

does not matter the language that is used

Please let me know what to do to fix it

Francisco Ponce de León, 2011-06-08 10:48

Hello Kandi, in what Feng Office version are you experiencing this missing lang issue? Have you checked your error logs for further information?

Nic, 2011-06-08 14:35

Hi Kandi!

i get rid of the prob. after following the this hint:

“I made a quick change in /application/layouts/website.php to fix the problem for my test. I replaced the following line. <?php echo add_javascript_to_page(with_slash(ROOT_URL) . 'language/' . Localization::instance()→getLocale() . ”/lang.js”); ?> The replacement is: <?php print add_javascript_to_page('/language/' . Localization::instance()→getLocale() . ”/lang.js”); ?>”

It worked for me - i hope it will help you too… ;-)


Kandi, 2011-06-20 19:16

I have tried the most current one and the one before that still have the same issue

I tried the fix you posted, and then I do not get a page at all

Nic, 2011-06-21 09:57

Hi Kandi!

that's not a good news.

Maybe you could try this one:


Jay, 2011-06-25 17:04


I have been using the open source version of feng office with much success until now. When I go to access my login page, nothing appears in my browser. it's just a blank screen. Any thoughts as to what might be causing this issue?

Thanks in advance for any help!


Francisco Ponce de León, 2011-06-27 13:40

I would suggest you looking for further information in the forums. Regards!

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troubleshooting.txt · Last modified: 2013-02-27 18:06 (external edit)
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